Count21 Support
Need a hand? Most questions are answered below. If you can't find what you're looking for, email us and we'll get back to you as soon as we can.
About Count21
Count21 is a card-counting and Blackjack basic-strategy training app published by Addatek Labs. It is an educational and training tool designed to help you sharpen your skills. It is not affiliated with any casino and does not facilitate gambling.
Frequently Asked Questions
How do I reset my stats?
You can clear your practice statistics, drill results, and best session at any time from the settings within the app. Resetting your stats permanently removes that information from your device.
Does Count21 work offline?
Yes. Count21 is offline-first and runs entirely on your device. You do not need an internet connection to use any of its features.
Is my data private?
Absolutely. Count21 does not collect, store, or transmit any personal information. Any gameplay data stays on your device. For full details, see our Privacy Policy.
I lost my stats after reinstalling. Can I recover them?
Because Count21 stores everything locally on your device and never transmits it, statistics are not backed up to any server. Uninstalling the app removes that data permanently, and it cannot be recovered.
I found a bug or have a feature request. What should I do?
We'd love to hear from you. Email us using the address below with as much detail as you can, including your device and what you were doing when the issue occurred.
Contact Us
If you have a question, found a bug, or have a suggestion, please reach out and we'll be happy to help. Email us at .